frequently asked questions
Finding the right services for you or your loved one can be difficult. Questions can arise at any point in the service process. Below is a list of questions and answers for your convenience. If you have additional questions that are not listed here, please feel free to contact us.
Where is the PPP located? What are your hours?
We are located on the 3rd floor of the Proviso Township building at 4565 W. Harrison Street 3rd Floor Hillside, IL 60162. Our office is open from 8:30am to 4pm. Call us at 708 240 4435 to ask about extended hours.
What do I do if I want more information about services in my community?
How long is your waitlist for mental health services?
At this time, there is no waitlist for any services listed on our mental health page.
How long does the mental health assessment take to complete?
This is person-specific, however it usually takes about 1-2 hours to complete. If the person receiving services is under 18 years of age, we will need to speak with a parent/guardian to complete part of the assessment. This may add additional time.
How many counseling sessions will it take for me to feel better?
This question is also person-specific. Some will feel better after one session with our clinical team, while it may take longer for others.